職務内容

オペレーションサポートマネージャー

＃外資#英語を活かす＃在宅勤務＃フレックスタイム制度

Company: 外資大手完成車メーカー

Summary

Join a luxury automotive brand known for safety and play a critical role in providing the best customer experience by streamlining the processes to get the vehicles into the hands of their customers. 

Responsibilities

Deliver the best customer experience with high quality of everyday operation.
Manage all administration role related to customer treatment and sales and Lead retail order, retail delivery management
-    Document preparation for delivery
-    Tax, Governmental incentives and other necessary information update
- Manage/operate subscription contract and cancellation
- Collaboration with internal/external stakeholders
- Build best collaboration with retailers to secure high quality of customer treatment as our agent
- Support offer and process development for future business development

Requirements                           

・Experience in manager role in a retail company
・Experience working in a customer facing type roles
・high level of communication in both English and Japanese
・Preferrable to have technical knowledge in addition to car sales and administration knowledge 

Attractive Points

Average age 30s / 平均年齢30代, Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Mid-career more than half / 中途入社50％以上