サブランドメカニック｜サービスアドバイザー

＃メカニック＃サービスアドバイザー

Company: 外資ブランド完成車ディーラー

Summary

Join a automotive dealer specialized in European brands as a mechanic or service advisor

Responsibilities

Service Advisor

- Vehicle inspections

- Interact with customers and increase customer satisfaction

- Achieve service goals

- Accidents and breakdowns investigation

- Inventory control

- Warranty claim investigation

- Promote and sell warranties, tires and insurances

- Customer Claim Interaction

- Find points of improvement in the team

Mechanic

- Vehicle inspections and car maintenance

- Interaction with customers and explain them technical issues

- Reporting on failures, breakdowns and other quality problems; damage diagnosis

- Find points of improvement in the team

Requirements

Service Advisor

- 3-5 years of experience as a mechanic or service advisor

- Drivers license

- Intermediate MS Office skills (Outlook, PPT, EXCEL, WORD)

- Experience of training junior staff

- Native Japanese

Mechanic

- 1-3 years of experience as a mechanic

- Auto mechanic license 2nd grade or higher (自動車整備士2級）

- Drivers License

- At least Intermediate Japanese proficiency (JLPT N4-N3)