Job title: Premium Automotive Technical Support Specialist
Job type: Permanent
Emp type: Full-time
Industry: Automotive Vehicle Manufacturers (OEMs)
Expertise: Aftersales
Salary from: JPY ¥6,500,000
Salary to: JPY ¥9,000,000
Location: 日本本社 | 東京23区 (Tokyo)
Job published: 2023-03-16
Job ID: 34504

Job Description



Company: 外資大手完成車メーカー


Join a foreign premium automaker and become a technical expert to advise dealers on mechanical problems and acquire technical knowledge about the companys EVs.
The company provides several employee benefits, hybrid work style and a multicultural environment. 


Guarantee technical service quality and enhance Vehicle product quality.
Provide professional insights to resolve technical problems towards dealer networks.
Technical consulting and support in the market regarding eMobility (BEV/PHEV) cases.
Planning and execution of new repair & maintenance processes.
Response to government technical investigation requests.
Conduct product quality enhancement activities.
Provide support and work cooperatively with other functions to resolve technical problems.
Correspond technical investigation inquiries from local authority (MLIT)


University Degree in Engineering subject
legal knowledge (J-Automotive Safety regulation including 3 “specifics” ) is welcomed
Knowledge of ADAS
Potential for obtaining Blitz4 AuS / e MEISTER qualification for servicing xEV’s.
Knowledge of car programming including OTA technology
Native level Japanese skill
Intermediate English skill (reading, writing, conversation)
Communication and presentation skills
Negotiation skill with ability to adjust different opinions
Analytical skills of field product quality issues 

Attractive Points

Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Global Mobility / 海外転勤あり, Mid-career more than half / 中途入社50%以上