Manage the Quality Team Members to ensure the Japanese customers satisfaction by products quality control with relevant departments.
Proceed quality control for new product launch.
Ensure the creation and execution of a quality improvement plan for achieving customer expectations/ plans.
Monitor products at relevant plant and parts at parts supplier.
Manage team member’s performance, monitor and provide support.
Track and report status of open issues to operations management, program management and central quality operations.
Coordinate and present corrective action presentations to customer assembly plants as well as their customer engineering centers.
Support to maintain constant communication with original equipment manufacture customers to obtain real-time “Voice of the customer”
Manage/coordinate actions for improvement.
Assist with customer quality, lead initial reject responses as well as third party containment activities.
Provide updates to customers on containment activities, product return investigations.
Ensure to provide onsite customer technical support for issues pertaining to fit, finish or operating performance of seat belt, airbag,
steering wheel system.
Initiate problem solving activity (8-D) deliverables between assembly plants and engineering center.
Conduct internal quality systems/line walk audits prior to initial launch and SOP for new programs. Provide constructive feedback and
technical insight to drive effective corrective actions.
Assist with the development of new program APQP documents using direct “voice of the customer” feedback of quality concerns from
current production products.
Provide onsite support at the firm and Customer Plant during launch.
Perform other task and assignments as required.
Basic knowledge of project management.
Technical Product Knowledge
Logical manner communication skill in Japanese and English as well.
Capture what the customer expects and break down into specific actions.
Managing multiple priorities with capability of risk management.
Persuasion and negotiation skill.
Excellent customer liaison/contact experience is required to be successful.
Ability to diagnose and root-cause technical and process issues.
Ability to communicate with senior engineering, purchasing, quality and manufacturing staff.
Educational and Experience:
Minimum Bachelor’s Degree in Engineering or related technical field.
Quality assurance experience required is minimum 5 years for quality automotive industry preferred.
Restraint system (seat belt) experience preferred.
Work experience with overseas coworker/customer in multiple cultures
Experience in technical document (PFMEA, Control Plan, etc).
Experience in creative problem solving (Develop goals and describe scenario to resolve technical issues.)
Travel required to Asia, North America (include Mexico) and Europe.
Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Global Mobility / 海外転勤あり, Mid-career more than half / 中途入社50％以上
Work on the most advanced ADAS projects in the market currently
Fair corporate environment and great benefits
Career mobility and hybrid working conditions