Summary

The PM helps Mining/Construction customers maximize the value by understanding customer problems and figuring out how to best create business impact and will work with customers/partners to manage accounts from pre-sales, proof of concept, installation, maintenance/support. This requires a deep understanding of the customer environment as a guide to technical direction, and relationship development, between customers, partners, HQ and regional teams. 

Responsibilities

●    While managing the customer project/program with major clients, develop a deep understanding of industry, customers, goals, organization, and strategies, evaluating systems and processes, while identifying improvement needs
●    Sheppard accounts through the proof-of-concept stage, converting to ongoing contracts
●    Conceptualize and develop solutions based on project requirements and industry standards/regulations
●    Develop and maintain relationships with key accounts and partners, be the technical liaison for all issues and questions
●    Working with both channel partners and R&D, the PM will be a key member of the customer support and issue resolution team
●    Lead quotes, tender submissions and presentations for new and existing customers
●    Managing the delivery of the contract with major clients; maintaining a good understanding of both the technical and commercial expectations
●    Plan, forecast, execute and report on sales activities; strive to exceed quota requirements
●    Develop and guide other members (e.g. customers, partners, internal teams), while guiding direction for each account
●    Represent the company in the region: attend industry events and exhibitions, communicate with thought leaders and influencers, etc.
●    Be a liaison to the implementation teams during operational setup

Requirements                           

●    5+ years of experience in supporting complex solutions (HW & SW) to mining or construction companies.
●    Business-level English/Japanese communication skills required.
●    Demonstrated experience with tender submissions in the mining or construction industry, ideally related to hardware or software products for mobile equipment, technical services, FMS, or machine guidance.
●    Proven program/project management experience in managing complicated ecosystems with multiple influencers, decision-makers, and other stakeholders.
●    Ability to work in a highly dynamic work environment.
●    Experience in Autonomous driving technology is desirable.
●    Bachelor’s degree in engineering is preferred. 

Attractive Points

Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Global Mobility / 海外転勤あり

Responsibilities

• Installing various systems on evaluation and development vehicles.

• Performing and supervising test drives on an open road and test tracks.

• Testing performance and quality of the vision system.

• Supporting system integration efforts with deep "bits and bytes" understanding of the entire system.

• Providing expert support and training for the engineering teams on site.

• The position includes office work, support at vehicle production lines and integration facilities.

• Tasks also include long test drives and travel to additional countries.

Requirements

Desired Background

• Degree in a scientific field or engineering

• Valid driving license

• Native in Japanese, fluent in English and good communication skills

• Background in hardware or software development - advantage