購買マネージャー

＃外資#英語を活かす＃在宅勤務可＃フレックスタイム

Company: 外資完成車メーカー

Summary

Main Goals ＆ Objective:
The purpose is to manage purchasing team and its tasks to ensure the compliance to the
company regulation of purchase and RFA and to optimize the purchasing costs and explore
the potential cost saving opportunities. 

Responsibilities

・設定された目標に対するコスト削減のモニタリング
・他の部署、およびグローバル本社の購買部門との連携
・会社の購買規則への準拠の確認
・購買コストの最適化
・コスト削減の可能性を探る
・サプライヤーの評価
・チームのマネジメント

Requirements                           

・ピープルマネジメント経験（KPI設定、チームモチベーション、部下の勤怠管理など）：3年以上
・調達経験（間接購買が望ましい）：最低3年 3-5年
・予算管理経験
・言語 ネイティブ/高いビジネスレベルの日本語＋ビジネスレベルの英語
・交渉力、複数のステークホルダー（購買チーム、CFO、APAC購買、ドイツ本社）間の窓口としての高いコミュニケーション能力
・ 購買責任者としての戦略的マインドセット、好奇心、積極性 

Attractive Points

Management Position/ 管理職・マネジメント採用, Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Mid-career more than half / 中途入社50％以上

Car Leasing System
Discounts
Flex time with core hours of 10:00-16:00
Hybrid Remote Work

プレミアム自動車技術スペシャリスト

＃外資＃大手#英語を活かす＃在宅勤務＃フレックスタイム制度

Company: 外資大手完成車メーカー

Summary

Join a foreign premium automaker and become a technical expert to advise dealers on mechanical problems and acquire technical knowledge about the companys EVs.
The company provides several employee benefits, hybrid work style and a multicultural environment. 

Responsibilities

Guarantee technical service quality and enhance Vehicle product quality.
Provide professional insights to resolve technical problems towards dealer networks.
Technical consulting and support in the market regarding eMobility (BEV/PHEV) cases.
Planning and execution of new repair & maintenance processes.
Response to government technical investigation requests.
Conduct product quality enhancement activities.
Provide support and work cooperatively with other functions to resolve technical problems.
Correspond technical investigation inquiries from local authority (MLIT)

Requirements                           

University Degree in Engineering subject
legal knowledge (J-Automotive Safety regulation including 3 “specifics” ) is welcomed
Knowledge of ADAS
Potential for obtaining Blitz4 AuS / e MEISTER qualification for servicing xEV’s.
Knowledge of car programming including OTA technology
Native level Japanese skill
Intermediate English skill (reading, writing, conversation)
Communication and presentation skills
Negotiation skill with ability to adjust different opinions
Analytical skills of field product quality issues 

Attractive Points

Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Global Mobility / 海外転勤あり, Mid-career more than half / 中途入社50％以上

EV充電設備設置スペシャリスト

＃外資＃大手#英語を活かす＃在宅勤務＃フレックスタイム制度

Company: 外資大手完成車メーカー

Summary

Join a foreign premium automaker and become a main asset in their electrification strategy by supporting the roll out of charging stations in Japan.
The company provides several employee benefits, hybrid work style and a multicultural environment. 

Responsibilities

• Steering and management of partners enabling Charging product and services.
• Charging product customer support in conjunction with companys Customer Support Center and vendor partners
• Charging products development and partner steering for home charging/workplace charging hardware and installation services
• Retail partner training and qualification for related charging products,
• Budget development and management for related products.

Requirements                           

• Self starter and highly motivated.
• Capable to deliver results in fast paced, transforming organization.
• Desire and motivation to make positive and sustainable changes in automotive industry
• Ability to communicate complex topics in a concise and simple, easy to understand, approach.
• Team player – ability to adapt quickly and engage across diverse functions and levels.
• Previous experience in sustainability or electrification in the field of automotive.
• Experience in project and vendor management a benefit.
• Native Japanese, Business English.
• Excellent command of the Microsoft Office, especially Powerpoint 

Attractive Points

Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Global Mobility / 海外転勤あり, Mid-career more than half / 中途入社50％以上

デプロセスインテグレーションスペシャリスト

＃外資＃大手#英語を活かす＃在宅勤務＃フレックスタイム制度

Company: 外資大手完成車メーカー

Summary

Join a foreign premium automaker and collaborate with all retail system stakeholders to prioritize to implement and enhance retail system and dealer jouney.
The company provides several employee benefits, hybrid work style and a multicultural environment. 

Responsibilities

Ensuring the dealer journey “to be” implementations across the different applications to cover all Business (CRM, Sales, CS, Accounting, Dealers) in Retail System.
Ensuring the simplicity and efficiency retail system development and operation processes rollout
Ensuring the simplicity and efficiency of business processes implementation including data flow in retail systems.
Responsibility for safeguarding process stability across business areas and across Retail Systems
Design process with Dealers as our System Customers based on their constant feedback
Collaborate with all retail system stakeholders (CRM SA / BO / Rollout team as on behalf of dealers / Retail System Management Team) to prioritize to implement and enhance business process in retail systems
Leading the simplicity and efficiency development and rollout process for retail systems, functions, and operations.
Reviewing the current business processes and design the functions in across retail systems with collaboration with FG.
Designing the overall flow of process and working together with all retail system stakeholders to a defined and aligned target picture including consideration future applications
Ensuring business process and system changes are documented and up-date with process together with FG.
Driving and lead the business process implementation incl. support in Change Management in a holistic view in retail systems.

Requirements                           

• University degree in IT, Business or Marketing
• Strong Project Management (PM) skills with extensive experience in working on highly sophisticated, fast-paced, multi-faceted projects.
• Experience in automotive industry and ther customer marketing a plus.
• Experience in information technology,specifically around data structures and designing business processes using discrete logic preferred
• Business English and Business Japanese

• Strong Background in Customer Information Management systems and/or IT system infrastructure.
• Understanding of holistic processes mapping and solutions across multiple systems, especially how they relate to larger enterprise market strategy.
• Significant, demonstrable experience in managing cross-functional, virtual teams across many time zones.
• Experienced in agile working model in ject management & development.
• Highly organized and able to connect to stakeholders on various hierarchy level. 

Attractive Points

Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Global Mobility / 海外転勤あり, Mid-career more than half / 中途入社50％以上

顧客体験ゼネラルマネージャー

＃外資＃大手#英語を活かす＃在宅勤務＃フレックスタイム制度

Company: 外資大手完成車メーカー

Summary

Join one of the biggest automotive makers in the world and support them to raise Customer Experience and overall customer satisfaction by improving aftersales service. 

Responsibilities

• Implement and lead in conjunction with the NSC Heads & Country Managing Director strategies delivering the CX ambition, while optimizing the current dealer and NSC operations
• Establish policies, standards and SMART objectives for the NSC and dealer networks aiming at efficiencies, effectiveness and customer centricity in accordance with IAP guidelines
• Providing day-to-day direction and management of customer experience in NSC and dealer network, directing and promoting policies to fulfil the firm’s’ objectives for CX
• Establish and lead cross-functional effort and coordination of customer experience in country
• Create and present reports & projects to the NSC and regional management team on reoccurring events or as requested / required
• Ensure CX target achievement by defining concrete action plans (in conjunction with the NSC leadership team) internal and external to improve processes and procedures
• Create specific action plans for bottom performer and ensure on time execution
• Conduct regular face to face visits to promote customer centricity
• Host regional and national CX seminars outlining opportunities, trends, and actions to drive CX now & tomorrow
• Implement tools enabling NSC and dealer network in the proactive management of CX

Requirements                           

• Experience of 8 years or more in a Senior role focused on customer experience and dealer operations
• At least 10 - 15 years’ experience in the automotive industry
• Native Japanese and business level English
• Experience working with automotive dealerships teams, investors, and senior leadership within organizations; familiarity with dealer operations.
• Deep knowledge about the automotive landscape in Japan.
• Innovative team player with strong leadership and negotiation skills
• Experience in dealer network development & customer experience management
• High level of organizational and computing skills
• Advanced communication and liaison skills 

Attractive Points

Management Position/ 管理職・マネジメント採用, Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Mid-career more than half / 中途入社50％以上

施設管理

＃日系＃大手#英語を活かす＃在宅勤務＃フレックスタイム制度

Company: 日系大手完成車メーカー

Summary

A major Japanese automotive manufacturer is seeking a Facility Manager to join their Property and Facility team to be responsible for services provided to employees (resident and non-resident external contractors), whilst actively managing, controlling and improving those provided services to ensure the needs of employees are met. 

Responsibilities

Key responsibilities
•    オフィスの施設サービス業務（レイアウト変更、引っ越し、什器の更新、建物附属設備の保守管理、清掃の計画および、実施管理）
•    オフィスおよび工場敷地内の廃棄物回収・処理、緑地管理の計画および、実施管理
•    事務処理業務（予算申請、実行上申起案、検収確認、支払処理、資産登録等）
•    サービス受給者のニーズと需要の変化を特定し、上記サービスを提供する各外部委託業者とともにサービス品質とコストの適正化を図る
•    調達部と連携しサプライヤー選定の際にサポートを行う
•    適用されるすべての法律および条例の遵守、各官庁への届け出に責任を持つ（建築基準法、消防法、工場立地法、省エネ法、廃棄物処理法など）
•    関連する部署やサプライヤーとの会議を主催し、業務改善及びコスト低減につなげる
•    業務プロセスに従って業務を実行する
•    上記にかかわらず、プロジェクトサポートなどマネージャーから指示された業務を実施する

Key targets and results
•    KPIの達成と継続的改善
•    予算内での業務の実施とコスト削減の提案
•    個人及びチームのゴールを達成すること
•    バリューを体現しながら仕事を行うこと
•    ワークライフバランスの実現

Requirements                           

Education & Professional Experience
本募集における応募条件は以下の通り：
•    総務やファシリティマネジメントでの外部委託業者管理や設備管理業務経験（5年以上）
•    施設サービス（オフィス）に関する法律知識
•    大卒以上
•    日本語：ネティブレベル、英語：不要

Competencies & Skills
•    環境管理経験（ISO14001）
•    ビル管理士の資格保持
•    認定ファシリティーマネージャー（CFMJ）の資格保持
•    特別管理廃棄物管理の経験者尚可（入社後取得可能）
•    基本的なPCスキル（Outlook， Power Point， Excel， Word等）
•    現状に満足せず、常にレベルの高い目標に向かって歩み続ける向上心
•    良好なコミュニケーション能力と交渉力
•    現場を歩き状況の把握を行い、すぐにパフォーマンス改善につなげるための行動力 

Attractive Points

Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Mid-career more than half / 中途入社50％以上

オペレーションサポートマネージャー

＃外資#英語を活かす＃在宅勤務＃フレックスタイム制度

Company: 外資大手完成車メーカー

Summary

Join a luxury automotive brand known for safety and play a critical role in providing the best customer experience by streamlining the processes to get the vehicles into the hands of their customers. 

Responsibilities

Deliver the best customer experience with high quality of everyday operation.
Manage all administration role related to customer treatment and sales and Lead retail order, retail delivery management
-    Document preparation for delivery
-    Tax, Governmental incentives and other necessary information update
- Manage/operate subscription contract and cancellation
- Collaboration with internal/external stakeholders
- Build best collaboration with retailers to secure high quality of customer treatment as our agent
- Support offer and process development for future business development

Requirements                           

・Experience in manager role in a retail company
・Experience working in a customer facing type roles
・high level of communication in both English and Japanese
・Preferrable to have technical knowledge in addition to car sales and administration knowledge 

Attractive Points

Average age 30s / 平均年齢30代, Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, Mid-career more than half / 中途入社50％以上

テクニカルサポート

＃外資#英語を活かす＃中国語を活かす

Company: 外資大手完成車メーカー

Summary

◆グループ売上高4兆1500億円/従業員24万人◆世界6大陸・70超の国と地域・400超の都市でEVを展開成長

日本での乗用車発売決定に伴い、日本法人を設立。販売代理店を通じて乗用車の販売とアフターサービスを提供し、2025年末までに日本全国に展開することを目指しています。
【やりがい】世界トップの電気自動車メーカー。日本市場に本格的に参入してくるという貴重なタイミングに関わることができます。今までの経験を活かして、事業を成功させていただける方を求めています。 

Responsibilities

・自動車整備士・ディーラーへの問合せ対応支援
ブランドの日本市場でのEV事業拡大に伴い、テクニカルサポート業務をお任せします。
ディーラー・顧客からの問合わせには委託先のコールセンターが対応するため、本ポジションではコールセンターに対して回答のアドバイスをしたり、内容によっては問合せ内容の巻取りを行います。
その他、コールセンタ―向けの質問応対マニュアルの作成や、コールセンターとの業務分担の検討などをお任せいたします。

Requirements                           

【必須】■自動車整備士（2級以上）■顧客へのテクニカルサポート経験
■MS Office（Excel等）活用経験
【歓迎】低電圧、高電圧の取り扱い資格保有者、自動車整備士1級以上 

Attractive Points

Foreign capital company / 外資系企業, Make use of languages / 英語・中国語など語学を活かす, No relocation / 転勤なし