Responsibilities

   ● Research on the Japanese automobile market

       -Customers, market analysis

       -Establishment of market strategy plans

   ● Product planning for the Japanese market

       -Formulation and planning of medium- to long-term product launch strategies

       -Controlling product concepts and goals

Requirements

1. Experience in researching and analyzing the situation of the Japanese automobile market.
2. Experience in product planning for models for the Japanese market.
3. Experience to grasp the market situation of new energy vehicles (BEV, HEV) in the Japanese market, feed back to model development, and control the achievement of requirements.
4. 7-10 years of experience in the automotive industry
5. English or Chinese skills are a great plus

Summary

Responsible for day-to-day operation for overall Parts operation to provide high level of service to network. To contribute sales increase growth of parts and Accessory

Responsibilities

• Parts master maintenance (price, supplier master)
• Supplier management
• Inventory management and forecasting
• Weekly stock replenishment
• Initial stock parts planning for new model launch
• Coordinate recall campaign part readiness with technical team
• Monthly disposal
• Manage source/dealer claim handling including quality improvement.
• Physical inventory
• Ensure high level of dealer satisfaction. Supervise and support back-office operation.
• Interface with warehouse and back-office and improve operation
• Dealer issues handling
• Correspond with factory for any solution and improvement
• IT – coordination with IT for any problem, improvement and IT related project
• Publication (issue parts information, Accessory brochure including translation)
• Facilitate dealer parts training
• Various data analysis
• Event support
• Race activity parts support
• (Sales promotion)
• (Price strategy planning)

Requirements

• Good PC skills (Excel, Word, PowerPoint)
• Experience in data management of Parts transactions (preferred)
• Minimum 3 years of working experience in a similar role. (Automobile industry preferred)
• Good experience and skills in data analysis and reporting and parts operation system knowledge (preferred)
• Average technical understanding of cars.
• A team player with good interpersonal and communication skills.
• Passionate, detailed-oriented, patient and efficient with the ability to multitask
• TOEIC above 500

Summary

We are looking for an experienced, self-starting EC Specialist, with an extremely curious data-driven mindset, who is obsessed with

tracking and analyzing detailed user behavior and site performance. Lead E-Commerce Business (Amazon/JBL.com/Rakuten/Yahoo!), as

the fastest growing channel, On-going Business and Long-Term Strategy Development as core business for achieving sustainable growth.

They will also be responsible for organizing and presenting online analytics data for weekly/monthly reports. In this key position of the

Ecommerce Team, you will work closely with other team members as well as Marketing, Global E-commerce, and external agencies.

Responsibilities

  • Create, maintain, and analyze daily, weekly, monthly, and ad hoc reports that shape the day-to-day business and drive the long-term growth of our eCommerce/Digital Marketing initiatives

  • Manage the eCommerce operations, and the day-to-day activities of the JBL direct Commerce (JBL.com, Rakuten, Yahoo!) business in Japan

  • Create or localize digital contents for Amazon DSP Ads and product detail pages.

  • Manage the Product, Price, Promotions on E-Commerce site, with product management team

  • Proven track record in developing, implementing and executing Digital programs and campaigns across Content, Search, eCommerce, Analytics and Social Media.

  • Corporate and drive owned online media which is Email magazine to activate marketing plans as well as develop E-Commerce site supporting campaigns to increase sales

  • Work closely with Sales team, Marketing team and Global EC team

Requirements

  • At least 5 years' experience in Digital commerce or site optimization position

  • Experienced in CRM tools like SalesForce, Amazon vender central, Rakuten RMS etc.

  • Search Engine Optimization/ Search Engine Marketing experience

  • Ability to make creative contents using Adobe Photoshop or Illustrator

  • Have an general knowledge of basic HTML

  • Proficiency with web analytics platforms such as Google Analytics, or similar platform required

  • Business level English, both speaking and writing

  • Skills in making Advanced Excel-Pivot Tables, Grouping, Data Validation, and Vlookup are essential

Summary

Responsible for undertaking accounting responsibilities, this is a unique opportunity to join one of the leading European motorcycle companies.

Responsibilities

• Monthly, Quarterly, and Annual closing reporting
• Prepares monthly journal entries and responsible for balance sheet accounts reconciliations
• Compiles weekly and monthly flash reports
• Cash, Inventory Accounting
• Manages customer accounts receivables, prepares monthly and quarterly aging reports and follow up with any payment issues
• Responsible for managing bank accounts, managing disbursements
• Complies with state and federal tax filing and statutory reporting requirements. Prepares tax payments and assembles data for quarterly tax and compliance filings
• Coordinate with India team for smooth business operations and monthly closing
• Responds to financial inquiries by gathering, analyzing, summarizing, and interpreting data
• Provides financial advice by studying operational issues, applying financial principles and practices and developing recommendations
• Prepares special reports as directed

Requirements

• Japanese (native level) and English (high communication level) communication skills
• Skill in effective verbal and written communication
• Able to read and understand financial statements in Japanese
• Attention to detail - Word and Excel intermediate levels

Preferred skills:

• Basic experience with SAP
• Experience in reviewing and preparing legal documents/contracts

Attractive Points

• Work with Passionate Employees in a comfortable caring environment

Summary

A unique opportunity to join a luxury German automaker has recently opened up. With plans to move forward with next generation technology, they are looking for professionals to join the team.

Responsibilities

Develop annual event & partnership aligned with the Marketing strategy

– Plan, prepare & Execute the brand events and partnerships.

– Oversee the brand experiential marketing activities, vender management, and marketing service asset management (demo car and event tools).

– Collaborate and align across divisions for experiential marketing activities (Sales, Customer Service, Financial Services, Dealer Development, Public Relations).

– Create a transparent communication with dealer partners for a smooth rollout of the brand events.

– Develop, plan and execute experiential marketing activities including ATL/BTL communication aligned with marketing strategy.

– Correspond and negotiate with headquarter for major events to ensure local needs are reflected and to be aligned with their strategy.

– Develop and manage the Influencer strategy/SNS Strategy and content management.

– Develop and manage venders from research to closing the contract (Eg:Organize a tender, RFP, SOW creation, and contract review).

– Meet regularly with agencies & relevant media owners and brand partners for development of new partnerships, updates of new developments and evaluation of utilization.,

– Track and optimize the overall performance of activities to ensure achievement of targets (KPIs, (page access, page views, contacts,leads, opening rates, SNS KPIs etc.)

Requirements

– University degree, Business and Marketing major preferred

– Fluent in English and Japanese

– Innovative, open to new challenges, eager to learn, flexible

– 5 years of marketing experience, at least 3 years of experiential marketing experience.

– Leading and management of team and agencies.

– Negotiation, communication and presentation skills

– International orientation with ability to work in a culturally diverse environment

Summary

サービス部門の顧客に対し、最適な、質の高いアドバイスおよびサポートを確実に提供する 

Responsibilities

入庫促進

・サービス入庫誘致

・リコール / サービスキャンペーン車両の入庫促進、管理

入庫準備

・修理開始前の部品調達確認

入庫受付 / サービス アドバイス

・入庫時可能な場合、顧客と共に車両確認および状態記録

・サービス レセプション ベイでの、顧客へサービス アドバイス

初期故障診断 （場合によっては、ワークショップ・スーパーバイザーとともに）

・車両を顧客と確認しながら、チェックリスト / 修理見積もり作成

・ご用命事項に対する作業、価格および完了期日の顧客への伝達

・アクセサリーや提供しているサービスの紹介 / 提案

・事故損害の事後処理に関するアドバイス

・代車、またはレンタカーの顧客提供

リペア オーダー作成

・リペアオーダー作成

・車両データ、初期診断結果、フラット レート、完成期日、費用、不具合状況説明

・ワランティ、グッドウィル、保険等への振り分け

最終確認

・請求書の点検/承認

・車両と請求書のチェックを含む最終チェック

車両引渡しと清算

・顧客に対し、作業内容、請求書内容を説明、精算し、署名受領

・顧客に対し、今後のメインテナンス・アドバイス

・顧客への車両引き渡し

フォローアップ・コンタクト

・フォローアップ・コンタクトの実施（電話、DM、Email等）

・今回見合わせた整備、および将来必要な整備に関して、入庫促進（再アプローチコール）

社内調整

アポイントメント・プランナーと調整し、顧客の代替交通手段を確保

・引き取り/納車要員に引取 / 納車指示

・追加作業発生場合時、顧客の了解を取り、ワークショップ・スーパーバイザー、アポイントメント・プランナーへ伝達

・ワークショップ・スーパーバイザーおよびアポイントメント・プランナーと調整を図りながら、ワークショップの稼働率と サービス入庫予約を調整

・最適な部品供給を行えるように、部品部門に指示

データ管理

・顧客、および車両データを、顧客ファイル（データ）に記録

・実施されなかった修理について、入庫履歴データベースに入力

その他

・サービス分野における、地域の市場および競合他社を観察

・ワランティおよびグッドウィル申請を、専門的かつ技術的観点から判定、必要に応じて処理

・社内で取り決められた原則に従い、顧客と支払条件を取り決め

・外注業者への発注、納期交渉、検収

Requirements

• 自信に満ちた態度、ポジティブな印象

• 対人能力、協調性および自発性

• 品質に対する高い意識

• 高いソフト スキル、信頼できる、穏やかな性格

• アドバイス、コミュニケーションならびにセールス能力

• 顧客志向の考え方および行動

• 高い商品知識

• 車両全般の取扱い